A pub situated in Horsham has secured a position among the ten lowest-scoring Wetherspoon establishments across the United Kingdom.
The venue, located on Springfield Road, maintains an average rating of 3.67 stars derived from 1,511 customer assessments on Google, placing it as the country’s tenth-lowest-rated branch of the pub chain.
The establishment accumulated 166 single-star evaluations, with recurring grievances centred on food quality and extended waiting periods.
An analysis conducted by mobile bar hire firm Spin and Shake scrutinised eighty of those customer reviews.
Among forty-four one-star ratings that included written commentary, twenty-five percent highlighted inadequacies with food temperature or quality, while an identical percentage referenced prolonged service delays.
A further twenty-three percent of reviewers described staff conduct as discourteous or uncooperative.
Additional customer feedback described accumulated debris on seating and abandoned glassware throughout the premises.
Another patron noted a forty-five minute interval between ordering and receiving their meal.
The location’s name derives from a medieval crossroads designation, originally known as the Lynd Cross, marking the intersection of Bishopric and Springfield Road.
Historical records indicate that an establishment called the Old Horsham Bakery operated from this address throughout the 1930s.
Across Sussex, twenty Wetherspoon outlets appeared in the evaluation, with a collective average score of 3.94 stars, falling beneath the national average for the chain.
Merely five of these twenty venues achieved ratings exceeding 4.04 stars.
The Bright Helm in Brighton recorded a 3.68 star average, positioning it just beyond the bottom ten nationally.
Within Sussex, the Picture Playhouse in Bexhill emerged as the highest-scoring local venue, boasting a 4.32 star average.
Originally constructed in 1921 as the Curzon Picture Playhouse, the site subsequently reopened as the Redstack Playhouse following renovations costing close to 150,000 pounds.
Nationally, the lowest-performing Wetherspoon branches were identified in Bristol and Croydon, whereas the chain’s highest-rated establishments were concentrated in London.